Real Business

Don't underestimate the importance of making your team love your brand. All you need to do is share the right information with each other.

The unique Japanese mindset of service and hospitality is the way to more loyal relationships between customers and sellers - also in Western cultures.

As Everyman Legal gears up for its listing on Sharemark, a stock market for smaller companies, founder James Hunt thinks about how to achieve liquid shares.

In such an uncertain economic climate, selling your business at the right time has become an art form. In the second of Caroline Belcher's Exit Planning series, here are the essential factors to consider.

We're all too negative about the upcoming Games. Make the most out of the Olympics this year: they are a networking treasure trove.

Businesses going through the FRRP nightmare could have probably kept their accounts safe by keeping them a little more consistent, the FRC advised FDs.

Your role is not to drive down rules, but to detoxify rotten behaviours and processes. A group of Britain's – and the world's – most charismatic leaders have shifted thinking about how to take your business forward. Here are four ways to test whether you're a re-leader.

How to be a web wonder on a budget, the second part of our advice series. This time: master your e-commerce and save a small fortune.

Getting closer to Everyman Legal's listing on Sharemark, James Hunt realises why process engineering is essential for business.

In a high-growth business, being a board member means more than just understanding the company's issues. Jo Haigh knows the ten steps to becoming a high perfomer on the board.

We asked Zendesk founder Mikkel Svane what it takes to build the right customer service culture.

What help is available from your landlord if your business is in trouble? Taylor Vinters' Simon Murphy explains.

Topics: Management & HR

Smart young recruits are good for your high-growth business. To find them, it's best to understand their expectations of business life.

What the Supreme Court ruling on retirement and age discrimination means for employers.

UK lending to SMEs has continued to contract, as it has done month on month since July 2009. So what are the options for these businesses to obtain finance, other than bank lending?

Topics: Finance