Despite the old customer services adage, it turns out that maybe the customer isn’t always right after all.
Author Letitia Booty
Being a good boss means providing leadership to your employees when they slip up, as well as when things are running smoothly. This can be tricky – how do you toe the line between being authoritative without being plain rude? Elon Musk demonstrates how.
The majority (59 percent) of British retail decision-makers consider the US to be the most important retail e-commerce market, despite the fact that less than half (44 per cent) of UK retailers currently sell to the US.
Global business confidence is at its highest in 12 months, with confidence amongst UK businesses holding up relative to the previous quarter.
This week, as the pound has rocketed even lower, we experienced a strange side-effect of Brexit that I don’t think anybody predicted back in June – Marmite has become slightly more difficult to get hold of.
Amazon offers customers a choice of more than 150m different items, but this is only possible because of the variety of products sold by third party sellers on Amazon Marketplace.
The night tube has been hailed as the saviour of London’s night-time economy, and this week sees the launch of the Jubilee Line night tube. Can businesses from Stanmore to Stratford expect to benefit?
We hear from two experienced entrepreneurs about how late payments have been a big impact on their operations, but suggest some strategies to deal with it.
Having used 2016 to pivot into virtual reality, we caught up with Steadishot to see how the firm’s background gives it an edge in a growth industry.
Learning Space is an educational organisation, providing a wide range of resources for children of all needs. Lorraine McAleer founded…
Office workers are wasting time using slow and outdated technology. In some cases, workers are wasting more time than they spend on holiday each year.