It’s often been said that customer engagement has never been more important, and it’s true. In today’s crowded marketplace where the customer is king and the amount of choice is limitless, standing out from the crowd is crucial.
Author Real Business
Looking at the 12 months ahead, this is the time when we set business targets and New Year’s resolutions for ourselves, so let’s make them happen.
As businesses worldwide embark on a digital transformation, they should be aware that there is a very dark side shadowing the movement, which should be prepared for.
Stephen Chadwick, managing director EuroNorth of Dassault Systèmes, looks at the business value of hyperconnectivity and offers some guidance on its deployment to achieve sustainable enterprise wide innovation.
When your business is seasonal, planning ahead is crucial. With that in mind, here’s a few tips to get you started this year.
Who said apps were dead? In 2017 we’ll see the rise of virtual assistants and increased consolidation of different apps into single platforms, all courtesy of our ever increasing user expectations.
From Facebook’s launch of enterprise chatbots on its Messenger app, to Google and Amazon introducing virtual assistants into the home, 2016 has given rise to the battle of the bots.
This year more people were struck down with Norovirus over the Christmas season than in any of the past five years, according to figures from Public Health England.
With 2017 set to be a busy year in terms of employment law – key changes include the introduction of mandatory gender pay gap reporting, the apprenticeship levy and the potential triggering of Brexit – we discuss some of the changes.
With various online cyber security attacks experienced across last year, these are the near future predictions to be aware of for your business.
With consumers ever more cautious with their spending, companies need to follow suit and ensure any used retail technology will prove its return on investment and show it can directly encourage spend during turbulent times.
When it comes to staff priorities to consider throughout this year, there are three standout things that businesses must be prepared for.