All good business leaders know that having happy staff leads to happy customers. In reality, however, many still don’t prioritise employee engagement as much as they should.
Author Real Business
Stuart Holmes, sales director EMEA at AFEX, explains how the introduction of a programme for prepaid cards can give SME leaders crucial competitive advantages.
What can be done to build a brand if your business lacks the presence of Richard Branson, Jeff Bezos or Elon Musk on centre stage?
The European Court of Human Rights has ruled that spying on an employee’s Yahoo messenger account is a breach of human rights law which guarantees private communications. But what, exactly, is the significance of this decision?
When outcomes-based principles are applied to how companies care for their customers, it builds trust, and 83 per cent of customers say that loyalty is driven by trust.
London may be a magnet for the international wealthy, but British investor and entrepreneur Javad Marandi suggests the best regions to invest in post-Brexit are outside the capital.
It hasn’t been implemented yet, but Ofcom’s proposals to improve the quality of service provided by Openreach will prove a significant turning point in the broadband network’s life.
Why do 40 per cent of UK companies fail? Don’t let it be poor business leadership. Here’s three golden rules that have helped entrepreneur, philanthropist and speaker Greg Secker, founder of Learn to Trade and The Greg Secker Foundation.
The idea of robots moving into the workplace is often met with a negative reaction. Hysterical predictions of Matrix-style human subjection or Terminators roaming the land are never far away from the topic.
Uber is proof that not only can the cashless economy aid a business, it shows how popular this invisible payment concept can be, and that adapting to your customers’ needs ultimately prevails.
One key reason that team meetings are hard to cut is that companies jump straight to trying to improve their meeting facilitation skills without understanding the corporate cultural challenges that make them meet so often
Almost a third of UK workers believe their productivity has suffered as a result of work-related stress and 44 per cent claim their motivation has suffered, and one in four thinks stress has held them back in their career.