New technology, automation and new ways of communicating – particularly through social media – have revolutionised the customer service landscape.
Mark Zuckerberg declared in a manifesto announcement that Facebook is training AI to spot harmful content in order to take it down from the site. Putting aside its Orwellian tone, for many it raises the important question: Can AI ever be trained to act as a moral compass?
While we’re a long way off hologram-only meetings or humanoid robot supervisors patrolling office space, automation and AI are already transforming aspects of business.
Technology is rapidly evolving and revolutionising how we all do business. As more devices and software become available, all offering to radically improve "business as usual", companies are increasingly desperate to get the latest tech.
It seems counter-intuitive to believe but it’s true, for even smart people make stupid mistakes – the future of cyber security is smarter than humans.
Humanity is close to destroying itself – so say scientists and business leaders alike. However, Microsoft CEO Satya Nadella has a few tips in mind for how we can prevent ourselves from becoming the all-star cast of the Terminator series.
London-based machine learning developer Magic Pony has been acquired by Twitter in what will “help build strength into teams with world-class talent,” according to the social network’s founder Jack Dorsey.
Once the preserve of large businesses, programmatic advertising is being made accessible to SMEs courtesy of Match2One. We talked with co-founder Mikael Kreuger about how the firm ensures you always target the right customer.
At Recode’s annual Code Conference, Elon Musk made the argument that the human race most likely existed in a computer-generated reality of an advanced civilisation – and unveiled his plans to fight against a possible future where a Terminator-esque Skynet would rule the world.
For anyone that thinks artificial intelligence (AI) belongs firmly in the future, it’s worth taking a moment to remember that the technology has its roots squarely in the past; 60 years in the past to be precise.
Robots will not replace marketing people. That statement has been repeated with glee, by marketing people I might add, in response to programmes and articles that talk about how robots are replacing white collar jobs.
The best superheroes have a billionaire businessman alter-ego, so Mark Zuckerberg has taken inspiration from Disney's Marvel Cinematic Universe and revealed a plan to build artificial intelligence similar to the tech found in the Iron Man movies.