The digital world can help to make a business’ reputation, so it’s important to get customer service right, just as it was before the technology boom.
Who doesn’t love a good dinner party? Great atmosphere, interesting people, stimulating conversation, sparkling wit and sumptuous food…Mmm… are all likely to lead to a very enjoyable and memorable evening.
Many of the world’s most successful businesses are known for addressing the link between corporate culture and the level of employee satisfaction, productivity and creativity – something you too need to keep in mind when you formulate your retention strategy.
Since the EU referendum result in June 2016 and the election ending in a hung parliament, employers have set their sights on preparing for Brexit – and many are concerned.
Rafael Cortes, Foehn head of marketing, explains how harnessing the power of contact centre automation can result in a more positive customer experience.
The UK’s withdrawal from the EU has begun with the trigger of article 50. No other country has left the EU so we don’t know how things will play out – hence all the Brexit uncertainty.
Martyn Holman of Forward Partners continues with his deep dive into the venture capital space by explaining how not to pitch to a VC if you want backing.
It’s essential for the board members to work together as an efficient team – this means the first action for any CEO is defining everyone’s roles.
As head honcho, you know exactly how much blood, sweat and tears went into building your corner of the corporate world. In many ways, it is like your child – you raised it from nothing. But to ensure its growth you need a business continuity plan.
There is no one size fits all approach for getting corporate culture right, not least because it will be truly unique to each organisation. That said, there are ways to tackle it head on.
In today’s competitive landscape, the best CFOs help corporate leaders make more informed decisions. As such, their role has evolved.
In business, culture is your competitive edge, giving you the context you need as a leader to align purpose and values to create a winning team. So it’s suffice to say it’s caused many sleepless nights for bosses.