The European Court of Human Rights has ruled that spying on an employee’s Yahoo messenger account is a breach of human rights law which guarantees private communications. But what, exactly, is the significance of this decision?
What happens to a firm’s web analytics data when a potential customer decides to take a phone number from an ad and call? It’s a question answered by Carl Di Cicco, managing director of EMEA, IOVOX.
When it comes to lists about innovative tech locations, it’s perhaps unsurprising that London ranks high. However, it’s by no means the only UK city making waves.
As job site Glassdoor reveals the top 20 companies for work-life balance in the UK, Real Business asks three of them what strategies have been put in place to look after staff.
What some people don’t realise is that every football club operates as any business would: building teams, changing culture, working to a budget, driving revenue and fiercely managing talent.
It is neither unlawful nor unusual for employers to gather and hold information about their employee’s medical condition. However, once obtained, bosses must act responsibly and with caution.
As part of our Fleet For Growing Businesses hub and A-Z of key business fleet terms, Real World Fuel Economy is our next key topic of consideration.
While GDPR will penalise companies for lengthy terms and conditions, it’s also up to the customer to read them. You may otherwise end up agreeing to clean portaloos.
Ofcom has recently set out its expectations of mobile network providers applying to its spectrum auction in 2.3GHz and 3.4GHz bands – a move it hopes will boost competition and get the world ready for an expected rise in data traffic.
While conceived and issued in Europe, GDPR cannot be ignored by UK businesses. And given its complex nature. it’s best to ensure data compliance earlier rather than later. But some bosses still aren’t sure which regulations they’re subject to.
At a point in time where data protection legislation is about to get stricter, only 43 per cent of businesses store customer data in a dedicated CRM – and it will risk customer experience.
May 2018 will see the implementation of GDPR. This new legislation will change businesses’ legal responsibilities in the management of data – and being legally compliant will help you avoid some hefty fines.