The digital world can help to make a business’ reputation, so it’s important to get customer service right, just as it was before the technology boom.
Broadband doctor Andrew Ferguson elaborates on the difference between mobile, wireless and satellite broadband – and why the latter isn’t often used.
After the financial crisis, the Bank of England sought to relax financial barriers in a bid to foster competition. This gave rise to challengers such as Atom Bank, most of which have seen substantial success thanks to a reliance on mobile.
At a point in time where data protection legislation is about to get stricter, only 43 per cent of businesses store customer data in a dedicated CRM – and it will risk customer experience.
The experiences and lessons learned by market-leading businesses speaking at Amazon Academy in Edinburgh showcased the country’s entrepreneurial talent and demonstrated future enterprise growth potential.
The Amazon Academy event series is returning to help SME owners raise their digital skills game. If you’re looking into exporting and ecommerce, this free event is for you.
Amazon’s Graeme Smith explains why the innovation culture in Scotland makes Edinburgh one of the best cities in the world to target the digital economy.
Following its recent partnership with the Business Growth Fund to support UK SMEs pioneering the hottest new technologies, Kx’s Kevin McGivern talks the importance of these young companies in underpinning UK productivity.
Babylon, a British digital healthcare service, has raised a $60m investment that will go towards the integration of artificial intelligence (AI).
By 2020, Gartner predicts there will be 20.8 billion data-creating devices connected to the internet, compared to just over six billion in 2016.
International Airlines Group (IAG), the owner of British Airways, has invested in two tech startups as part of its accelerator programme.
Pfizer has opened a Healthcare Hub in London as the pharmaceutical giant looks to help growing British healthtech companies achieve scale with access to the likes of the NHS.