A focus on excellent customer service is precisely the competitive edge that SMEs can make use of to stand out from the crowd.
New technologies like automation, robotics and big data will dramatically alter the workplace of the future. Set against a backdrop of political and economic uncertainty, we are likely to see a number of new roles emerge over the next 12 months.
When it comes to social impact, recent news about gig economy brands ignoring workers’ rights, or startups going bust after squandering investor cash, raises fresh questions about the values underpinning our digital society.
Despite the rise of influencer marketing, we live in a world where disinformation is now a frequent issue across many forms of media, which is a topic that has certainly been in focus over the past few months.
Entrepreneurs are right to expect government support in creating a strong business environment, but should stand on their own two feet when it comes to trade shows like CES.
Stephen Chadwick, managing director EuroNorth of Dassault Systèmes, looks at the business value of hyperconnectivity and offers some guidance on its deployment to achieve sustainable enterprise wide innovation.
Who said apps were dead? In 2017 we’ll see the rise of virtual assistants and increased consolidation of different apps into single platforms, all courtesy of our ever increasing user expectations.
In the run up to this year’s Davos gathering of the great and the something or other, the founder of the World Economic Forum, professor Klaus Schwab, issued an extraordinary one pager in the 11 January edition of the Financial Times.
Massimo Fubini, CEO of Contactlab, highlights how luxury brands can pave the way for other businesses.
Sometimes radical action is needed for the greater good of business. In this case, could offering up HS2 boost the broadband landscape?
With 2017 upon us, will Theresa May have the courage to wake the nation from its slumber? It’s a question the City Grump has set out to answer.
The number of mobile workers is surging. Research shows that 40 per cent of the global workforce will be mobile by 2020; and in advanced economies like the EU and the US, that number will soar to 75 per cent.