How your business can improve sales figures by dropping the hard sell and what you should do in its absence to help ensure your long-term success.
The world of talent attraction is changing rapidly, and keeping up with these shifts can be a daunting task. Falling behind could mean the difference between managing to attract and retain talent or losing out on your star, ideal candidate.
The uncertainty surrounding Brexit – exactly when the government will invoke Article 50 and what sort of deal the UK will get from the EU – is causing many SMEs to look beyond the historically easy pickings of the EU and towards the wider world for international trade.
It all falls to the powers of branding, the picture drawing of the firm to concoct a feverishly enthusiastic interaction with customers – instead of garner their abuse.
Taxi apps are becoming increasingly commonplace, but so too are the problems that surround the operational strategies of the businesses.
James Parsons, founder and CEO of digital workforce consultancy Arrows Group Global, explains how the tribes model can help firms remain collaborative whilst on a mission to achieve growth.
Having recently left London to take on a new post in my native New York, I thought it was about time I finally got involved as a Black Friday shopper first-hand and set out on the streets of Manhattan.
The British people need the right tools, if we wish to stand any hope of creating a truly skilled workforce that will make UK business a success.
As we look to future of UK plc, I often wonder where the big British business ideas are going to come from, given we have with gaps in the country’s skills and productivity to fill.
The news has been strewn with articles about millennials, or Generation Y, in recent months. Those 20-somethings who are struggling to get on the property ladder, who crave a more flexible approach to work, and who rely on dating apps to find romance. But what of so-called Generation Z?
The customer has never been more empowered than they are today. With so much choice and so many means of sharing good or bad experiences, businesses have to be able to handle digital marketing and capable of creating, coordinating and refining a range of experiences in the moment, across multiple touchpoints.
It’s not as if customer relationship management (CRM) solutions are anything new – many organisations have invested in it. The purpose of that investment has been anything from having a basic systems of record through to serving customers better. So what has changed?