When your business is seasonal, planning ahead is crucial. With that in mind, here’s a few tips to get you started this year.
As part of the Business Broadband section we’re introducing our resident troubleshooter, who will not only be writing advice articles on how you can make the best of the broadband you have, but also take on business broadband questions from the public.
It’s not as if customer relationship management (CRM) solutions are anything new – many organisations have invested in it. The purpose of that investment has been anything from having a basic systems of record through to serving customers better. So what has changed?
Intellectual property represents up to 70 per cent of a company’s value, and spend on the creation and protection of patents, trademarks and other intangible assets is rising fast. Yet the true worth of IP remains difficult to accurately measure.
Online travel business Expedia has opened a Usability Lab in London to tackle customer frustration and get a thorough grasp of consumer behaviour across its numerous apps and websites.
Big businesses such as Nokia and Milka have slipped up with translation fails, so smaller businesses must make sure enough research is done in new markets.
About 15 years ago I was carrying out my day job on the Barrier Reef, acting as a human shield between shark and holidaymaker. Fast forward to today and I may have swapped wetsuits for boardrooms, but I’m still helping people get close to rare and exotic creatures, not sharks in this case – customers.
A digitally enabled global market, better access to funding and increased support for entrepreneurs is good news for growing businesses. But the reality of expanding to new places can also be littered with hidden challenges.
John Loder, head of strategy at Nesta Health Lab, argues that advances in technology present huge opportunities to innovate in the healthcare space and bring about sizeable benefits – both commercially and socially.
Scottish technology firm M Squared Lasers is planning for a period of accelerated growth in the world export market after securing financial support from Barclays and the Business Growth Fund. It's a 2016 Everline Future 50 member and has a brilliant future ahead.
Research by Myriam Mariani and Karin Hoisl calls for action to ensure equal wages for equally performing or skilled employees – and to encourage female students to engage in scientific studies, as inventors comprise of only 4.2 per cent women.
Becoming the market leader in your industry doesn’t necessarily mean you have to dominate the world and be the richest person on earth, but in the case you might want to, Sammy Blindell unveils some top tips for ruling the world.