For founder Avin Rabheru, a former VC investor in several companies such as Crowdcube, Kabbee and Streetcar, it was a natural step to take on the challenge of building his own business – and it’s clear his entrepreneurial pursuit has paid off and even earned a place in the Everline Future 50 2016.
Adding new services to an existing product portfolio can help boost sales.
The founders of Everline Future 50's The Telecoms Team have spent the last 15 years helping organisations to audit and manage their telecoms services and usage. Over this time the technology’s changed a lot, but according to them "the way telecoms providers treat their customers hasn’t change a bit".
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There’s a lot of talk at the moment about 08 and 03 telephone numbers and the rules surrounding their use. No matter what is said or where the goalposts are moved to the fact remains, each and every business – that values verbal interaction with customers – requires a telephone number.
The role of service industries and suppliers in fuelling this growth is crucial and we are seeing a whole raft of advisers, financiers and other suppliers developing their services in line with the needs and wants of this rapidly expanding sector. The commercial property sector, and in particular the development of London’s fledgling flexible working scene, is a prime example of this.
In the incredibly fast-moving telecoms sector, businesses that anticipate the future and prepare for it are those that will thrive. Those that fail to plan for the future will inevitably see their margins eroded.
While 78 per cent of UK employees and IT leaders identify voice as the most critical form of business communication, the performance of the technologies and networks that support this critical communication channel is far from perfect.