With the National Living Wage (NLW) still being met with reluctance, we asked eight small business leaders what they thought of the Living Wage – and why they embraced it.
3nder – the app for people looking for threesomes – has come under legal fire from Tinder, which claims the names of the services will confuse consumers, but the former’s founder has hit back and refuses to be dominated by the online dating giant.
Simply making the effort to thank the people that make your business a success every day has been proven to boost business. Not convinced? Here are three reasons why saying thank you in meaningful ways will enhance your operation.
Imagine having a 30-minute conversation with a top sales prospect every week and – here’s the real kicker – have them thank you for it. How would that impact your sales pipeline?
Some 24 per cent of British employees, equivalent to 7.5m workers, have revealed work-life balance is high on their agenda as they would prefer working from home instead of receiving increased pay. But why do they really want to skip going into the office and snub the opportunity for higher earnings?
The average bride will spend £301 on beauty for their wedding, according to Brides magazine, and some will spend even more. That’s because, when it comes to a bride on her wedding day, nothing short of perfection is acceptable – a lesson that can be adapted for customer service across sectors.
Managing multiple client relationships and doing so successfully is no mean feat. Not even the most battle hardened are immune to making mistakes that can, unfortunately, become deal-breakers.
More than half of the wealth among the top 100 richest people in the UK is gained through inheritance or climbing the corporate ladder, analysis of the Sunday Times Rich List reveals – but what does this mean for our nation of entrepreneurs?
In a competitive marketplace, knowing what your target audience want and promoting your products in the right way at the right time has never been as important – so we rounded-up a list of large firms that felt the consequence for failing to listen to customers.
Since the beginning of 2016, it’s been made evident that staff no longer feel they need to be tethered down to a particular job out of worry they might not find work elsewhere. But research offers one solution that could work in your favour.
With government research having unveiled that two-thirds of big UK businesses have been hit by a cyber attack in the past year, we took a look at some of the most recent and famous cases – and why they were thought to have happened.
There’s an increased demand for private jets among professionals, but for those who want even more luxury when they take to the skies for business – or pleasure – we’ve revealed the best treats airlines have to offer passengers that are travelling first class.