In his first Founders Diaries contribution, Mungo Park reveals why business teamwork has meant being able to go on holiday without constantly worrying.
In today’s world, almost everything is digital. Photos, music, video, documents and others all have their own digital counterpart. Is OCR returning?
In any job sector, there is always a debate of whether technology will overtake human jobs, and the contact centre is no different. These arguments are always made in black and white and assume the workforce will be entirely human or entirely robot.
A talk with Urb-it’s UK managing director, Neville James, unveils the importance of human interaction, be it in terms of customer service or, indeed, as a potential method for saving London’s high streets.
If businesses don’t move with the times, they risk being left behind – expanding your brand means getting on board with new technology, even if it’s outside your comfort zone.
As the Taylor report on employment in the modern economy highlighted, our workplaces are changing rapidly. And some of the biggest drivers of that change are automation, robots and artificial intelligence.
Increasingly becoming the case that businesses are effectively being “born global” – in other words, operating in several countries from minute one. This business providing space missions is no exception.
Driving a car is a skill many take for granted, but for a fleet driver it can take its toll regularly driving for hours on end. What driver assistance technology is out there to help keep them safe?
When it comes to lists about innovative tech locations, it’s perhaps unsurprising that London ranks high. However, it’s by no means the only UK city making waves.
If you’re looking for books a little more cerebral to pack in your beach bag this summer, Steve Butler, CEO, Punter Southall Aspire has put together a list of his top five reads.
We recently interviewed 40 employers in the hospitality and tourism sector to see how they were increasing the productivity and performance of their businesses in order to remain competitive at a time of political and economic uncertainty.
Many organisations are using artificial intelligence (AI) to crunch through huge data systems so that they can discover a new, more effective, business AI performance, discusses Webgains CEO Richard Dennys.