As Four Seasons has climbed from modest beginnings to its current luxury position, founder Issy Sharp has insisted that “nice folks” are central to brand success.
Using a mere price-point to differentiate airlines will no longer cut it in the search for passenger growth and profitability. It’s time to focus on offering customers a great experience.
As the online world continues to change before our eyes, Google has offered insights on what we can expect from the future of retail.
Real Business has spoken with the MD of Harrison, the business responsible for the appearance of the nation’s favourite restaurants and hotels, discussing what it takes to service the needs of household hospitality brands such as TGI Friday and Hilton.
Inspired by the ITV2 programme, an online marketplace for camping is launching a Love Island for dogs in a bid to help man’s best friend find the one.
A pop-up dubbed Café van der Sprinkles has been opened by easyJet to promote tourism between the UK and Holland.
A prestigious upbringing was brought to an abrupt end for Maximilian White, but a rocky lifestyle change as a child only made him more determined to succeed.
Described as the “Airbnb for left luggage”, CityStasher services a major travel need, enabling tourists to store their bags with local shops and hotels, effectively driving high street footfall.
As job site Glassdoor reveals the top 20 companies for work-life balance in the UK, Real Business asks three of them what strategies have been put in place to look after staff.
The routines of UK business travellers have been revealed, shedding light on what employees are doing during their downtime from out of office duties.
Almost a century after launch, 1925-launched heritage brand Champneys is massaged with £10m of investment a year. Not bad, considering owner Stephen Purdew admitted business plans didn’t exist when he embarked on his hospitality journey.
A luxury cat hotel group has expanded its presence with a new five-star branch, satisfying cat owners by offering their pets the paw-fect time away from home.