Dell turns Twitter pro

You’ve got to hand it to Dell. It recently announced that it had achieved more than $3m in sales via links from one of its Twitter accounts, making it one of the most successful examples of ROI from social media. Entrepreneurs tip their hats to the hardware giant.

Timpo’s on the warpath

Imagine the Timpson boss’s horror when he received a press release calling his shoe repair firm a "business casualty" and claiming that Timpson had been forced to renegotiate lease agreements to cope with the recession. "That is totally incorrect," Timpo tells Real Business. "I shall tell them so myself."