This will be the first Christmas for nearly 100 years without the ubiquitous retailer. And businesses are flocking to the British high street in droves to pick up the slack.
"If you have a business that can function without employees, don’t have any," says Jenner, entrepreneur and speech writer, in his new book I’m Just Phoning To Chase My Invoice.
Will Critchlow founded internet marketing firm Distilled in 2005. A digital marketing expert, he has volunteered his services to Real Business readers. Each fortnight he will answer a pressing PPC, SEO or general internet query. This week, the Longview Hotel in Knutsford, Cheshire asks: "Why do visitors bounce off my web page?"
A new study by the CBI, The Shape of Business – The Next Ten Years, highlights the key changes to the enterprise landscape in the UK, following the recession.