Q: A customer (who has spent a lot of money with us over the years) is giving one of my shop assistants a hard time. He makes rather personal comments about her weight. I know “the customer is always right” but should I step in?
William Chase, the founder of Tyrrells Crisps and Chase Vodka, has called on the PM to force taxpayer-owned Lloyds Banking Group to do more to help small businesses
The companies on this year’s Global Outlook and Expansion shortlist span a diverse range of sectors. Meet the businesses putting down roots in foreign soil – and growing revenues as a result.
A national mentoring scheme offers the promise of a strong startup economy, argues the FSB. But it will need buy-in from the banks and must be business-led, not government-led.
Business development is the biggest use of non-chargeable time at partner level. In fact, most partners are indirectly or directly measured on their ability to win business. Here are five ways in which many firms and partners prevent themselves from being more efficient with their business development.