A guide to employment tribunal claims

Since April 2014 a number of changes to claims issued and defended in employment tribunals have been introduced: potential claimants must refer their claim to ACAS first; fees must be paid; and, in circumstances where the employer’s behaviour is deemed to be malicious or have aggravating features, they may be obliged to pay a financial penalty (anything between £100 and £5000) to the government.

Marketing teams need to realise the full potential of data to help create more engaging campaigns

It’s said that great marketers have guts. Steve Jobs, arguably one of the greatest marketers ever, famously ignored anything that had to do with market research because he didn't believe customers knew what they wanted until presented to them. However, big data and technology has clearly revolutionised marketing in the way it gives access to information to better support a company and serve customers.