Forbes billionaires list 2015 highlights: Youth, technology and women

The latest annual Forbes billionaires list has been released and the 2015 edition found a record number of 1,826 billionaires with a collective net worth of $7.05 trillion. Real Business has reviewed the results and broken them down into the most interesting parts, including tech, women and youth.

Companies struggling to cope with multichannel customer service

We've heard it all before – UK brands are failing to improve the customer service they offer. But it doesn't seem to be getting any better. The Eptica Multichannel Customer Experience Study has today found that only 48 per cent of customer questions are being answered.

7 drivers that could boost UK productivity

UK productivity levels are 17 per cent lower than the G7 average. Here are the recommendations put forward by an all-party parliamentary group on how to boost UK productivity.