Conversations with customer service representatives are usually pretty bland, or even painful if you’re trying to resolve a problem. As it turns out, this isn’t always the case – so we rounded up the best examples of when a brand turned a customer complaint into one of the most unforgettable experiences.
Health in the UK workplace is a rising concern, but National Fitness Day on 9 September has seen widespread activity across the country as Brits have embraced “the most active day of the year”.
Instagram, the social network for photography lovers, has followed in the footsteps of Facebook and Twitter to welcome the business of small firms with open arms by introducing self-service advertising support to over 30 countries.
Paying for advice from retired business men and woman could assist your business.
Instead of shunning those that steal ideas, we need to chastise those that think it is a problem, says blogger Seth Godin. It is a view widely shared by British scientist Matt Ridley, who argues that the engine of human progress and prosperity has been, and is, "ideas having sex with each other".
The fact that the likes of EY and Ritz Carlton are turning the recruitment process on its head is evidence enough for Moneypenny founder Ed Reeves that a new approach is needed, where paying close attention to the attitude of a potential recruit will lead to hiring the best.
Both US and UK workers say they feel disengaged at work and may find new employers, citing lack of faith in leadership, progress and culture.
British businesses in the SME space are bullish about growth prospects over the next two years, belying the "war for talent" that is currently being fought between ambitious growth-orientated firms.
What steps do you need to take when an employee tells you that they are expecting a baby Here are ten tips for managing pregnant employees and their maternity leave.
It's the general consensus that London has more career opportunities, but regardless of that, many millennials are looking outside of the UK capital to focus on securing posts in their hometowns and with SMEs.
How can you protect yourself and limit your personal liability when you set up a company This guide explains it all.
Is email still fit for business, or are there more productive ways to communicate now?