As the saying goes, the customer is always right. But what if your customer doesn’t know what they really want because you haven’t exhausted all of your options Maybe it’s time to dish up some swordfish.
Candidates have quickly become more demanding, making the recruitment process harder for bosses. But with their pet peeves at hand, you can ensure you give potential staff a great first impression.
When stalling high street retailer Majestic Wine decided to take the plunge with the acquisition of an online brand in 2015, the market wasn’t exactly sure how it would all turn out. Naked Wines MD Eamon FitzGerald took Real Business through year one.
It’s fair to say that brand loyalty is the holy grail that businesses strive for, with the hope they will be able to woo customers and live happily ever after. However, it’s not as simple as that – it turns out there are four types of brand loyalty, which means there is no room for complacency.
The need for data protection and privacy to be a strategic pillar within every firm will be greater than ever with the arrival of GDPR – the General Data Protection Regulation – which will step up data security requirements. But GDPR does not have to be a threat for those that ask the right questions and make the right decisions.
Following on from the government naming and shaming 200 companies that failed to pay the minimum wage, Peninsula HR's director, Alan Price, explains why it is important for bosses to implement the minimum wage in their businesses.