The new polymer £5 note security doesn’t go far enough
Recent headlines regarding the introduction of a new £5 note in the UK could have you fooled into thinking that the Bank of England was leading a revolution in secure payments.
How a robust expenses policy can boost your business
All too often, an expenses policy is treated as more of a box-ticking exercise than a genuine attempt to manage employee expenses, explains webexpenses CEO Adam Reynolds.
INFOGRAPHIC: 660,000 Brits are millionaires thanks to property value
A comprehensive study by online estate agent Zoopla has revealed over 660,000 Brits are in possession of the title “millionaire” thanks to the value of their property, with the numbers revealed in an infographic.
Questions to ask yourself about your business’ future
Most business owners plan 12-24 months into the future, but have you thought about what you want your business to achieve in the next decade and beyond?
Banks need to answer SME bosses’ call for digital offerings – like HSBC just has
Small and mid-sized firms have embraced digital technology, and HSBC has led a review of its bank tariffs to cater to the change.
Teacher frustration was the business inspiration for this “hands on” venture
Learning Space is an educational organisation, providing a wide range of resources for children of all needs. Lorraine McAleer founded the company nine years ago when she saw a gap in...
Customer trust: It’s essential, but how do you earn it and, most importantly, keep It?
By 2020, providing a first class customer experience will become more important than price as the key differentiator for B2B businesses – and that means developing customer trust.
What the government needs to do to ensure businesses have the best connectivity
You cannot understate the role of broadband connectivity in the UK’s economy. Our technology sector is exploding – there are 1.46m people employed in digital tech companies in the UK, 98 per cent of which are small businesses.
Customer service: Not just a footnote to sales
Customer services needs to play a fundamental part of business. The best salespeople are recognising this and are pitching holistic offerings – blurring the lines between great product and great customer service, and promising outcomes driven by this combination.
Santander and Crowdfunder open £200,000 fund for Britain’s social enterprises
To support the social enterprises and community projects found across the UK, Santander and Crowdfunder have launched a £200,000 fund to support disadvantaged Brits and bridge the gap between alternative and traditional finance.
Don’t get fall foul of translation fails – protect your brand’s image
Big businesses such as Nokia and Milka have slipped up with translation fails, so smaller businesses must make sure enough research is done in new markets.