It’s day two at The Business Show 2016, which has already proven to have a magical start – quite literally – while Real Business also got up close with Crystal Palace FC chairman Steve Parish.
Have you ever heard the story of how Facebook CEO Mark Zuckerberg met Snapchat boss Evan Spiegal? Let’s say they didn’t get off on the right foot and it ended with the latter buying a copy of Sun Tzu’s The Art of War.
Customer choice has increased significantly in the past hundred years. At the turn of the 20th century Henry Ford launched the infamous Model T, the first automobile mass-produced on moving assembly lines. It was far from the “mass customisation” we know today – buyers could famously choose it in any colour they wanted… as long as it was black.
