What is the key to the success of the so-called unicorns? Alex Klose, head of marketing at digital customer engagement specialist IMImobile argues that companies seeking to emulate such success should look to deliver the best customer experience possible whilst questioning the value brought to customers.
What if field service engineers could anticipate service needs before they arise? What if every service visit resulted in a fixed issue the first time around?
As Giles Fuchs looks for the capital that will finance the next stage of his company’s growth, he explains why international investors will play a big part.
Expansion into new international markets has instilled in Paul Beasley the innate knowledge that a tailored and bespoke approach is fundamental each time.
Across the economy, businesses are increasingly investing more in the knowledge economy.
Traf-O-Data by Bill Gates? Ever heard of it? No? Well, me neither. But the business tycoon-cum-billionaire philanthropist is quite the serial entrepreneur, thanks to his initial venture.
Keshav Murugesh, CEO of WNS, discusses how the triggering of Article 50 may exacerbate the UK’s talent shortage by making it more expensive to recruit top staff. Nonetheless, Brexit has potential to help the global economy.