Spotting modern slavery “hiding in plain sight”
With the number of potential modern slavery victims soaring to over 5,000 last year, a legal expert has urged businesses to recognise the warning signs “hiding in plain sight”.
How Wright & Bell acquired a popular Soho restaurant
Alternative finance helps Wright & Bell acquire popular Soho restaurant.
How to have an impactful conversation with consumers
These days, consumers arrive from an array of digital channels, but, more often than not, there is a moment when human interaction is necessary – especially when something goes wrong.
5 ways continuous feedback motivates millennial workers
Many baby-boomer bosses find the world of millennials completely alien. While it’s not necessary to understand their penchant for niche podcasts and emoji code, managers need to grasp the changes millennials are making to the workplace.
How technology is helping people with bad credit
Around 10% of the UK is considered to have bad or adverse credit, and have admitted they may never be debt free.
Chatbots can offer 24/7 customer care – but is the level of service up to scratch?
These days there are so many ways to stay connected to your customers, it can be hard to know where to start. Chatbots sound cool, but will they offer the right level of service?