(4) What kind of obstacles are you encountering as you grow your enterprise? We moved to our office in the Northern Quarter a little under three years ago, thinking it would be big enough. Since then our number of employees has doubled, with recruitment constantly ongoing. We have already outgrown our space and have recently expanded into new offices on the same site with the vision of growing even further in the near future. (5) For a company that isn’t technology based, how has a digital approach helped you to carve out a bigger market and acquire new customers? We needed to invest in software in order to offer businesses a tailored solution to any health and safety needs and the use of apps have enabled us to stay one step ahead of the game. These two pieces of tech enable us to be fully responsive across numerous devices, meaning clients can easily access their compliance status. No other competitor can offer the same level of product and service when it comes to using such digital methods. (6) How is technology helping you to overcome hurdles, and what are the challenges of implementation? Combining physical and digital products has allowed us to cut down on paper usage, helping companies to significantly reduce the need for space-eating filing systems, not to mention the environmental footprint. (7) Do you employ any kind of flexible working, and how does technology fit into this? Due to the nature of the industries we work in, we have to be completely flexible so many of our colleagues work beyond the standard 08:00-17:00 working day. This side of the software that is used to upload audits and fire risk assessments can be accessed at any time by remote workers using tablets. Alongside this, all our key documents are stored using a cloud based system meaning they can be referred to at all times.
(8) What kind of technology tools can you not work without? Accessing cloud-based servers, our clients can feel secure with our resilience and scalability. We offer that extra protection when hosting all essential information. Our whole office also utilises Office 365 for all our file storage and communication needs. The system allows us to work dynamically, sharing items instantly and allowing collaboration on live documents between any member of any department. This works in conjunction with email, task and calendar systems too, simplifying many processes and keeping everyone on the same page. (9) What kind of technology would help you better compete with larger rivals? Our current place within the industry puts us in prime position for delivering the best solutions through the use of software. Whilst rivals may keep us on our toes, it is our goal to maintain this. (10) Where do you want to take your business in the future? The company is growing at a rapid pace, but the opportunities are endless in terms of where we see ourselves. As well as consolidating and expanding our UK portfolio, we’ll continue to look further afield for more opportunities. This will bring a growing list of challenges, but with the team we have here I have no doubt we can deliver above and beyond expectations. By Shané Schutte
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