This is usually because a) there a more immediate things we need to resolve, b) it’s a task we don’t want to do and would rather spend our time more enjoyably, or c) we feel like we don’t have time to worry about future problems – we have our hands full right now.But, as anyone who’s ever put off making a dentist appointment knows, delaying the issues troubling us from today to tomorrow can have agonising consequences. This is just as true for IT directors and IT managers who delay putting an email archiving solution into place for their business. If they do not have a way to capture, store and search their organisation’s email data, there will come a day when an email needs to be found right now and it can’t be – with painful fall-out for everyone concerned. I’ve put together four of the most common scenarios we at Waterford Technologies hear from our customers. Scenario 1: Legal requests for data Solicitors inform the IT director that the organisation is in a legal dispute with another. Legal counsel requires access to any and all emails that may be related to the case. The need to be certain of the following five points before they can begin to formulate their legal position: 1. What was sent?
2. Who sent it?
3. Who received it?
4. Was this exactly what was sent and received?
5. When was this sent and received? If the IT director cannot answer all five questions in full, the legal team cannot go ahead with confidence and certainty. Scenario 2: Freedom of information and requests from regulated bodies An external organisation or internal compliance officer sends in a FOI request to the IT department. Or the financial regulator, or another regulatory body, raids an organisation and demands access to specific data which is in email. It is essential that IT are able to find all relevant information straight away, as any delayed or incomplete disclosures will not be tolerated and will be costly. Could your IT department meet this request today?
Read more on IT infrastructure in the workplace:
- Unlocking cloud potential: Are business leaders getting what they need?
- Where should the IT strategy sit?
- The perils of popularity: How your business can manage web traffic spikes
Share this story