Telling the truth about SME life today

53: Think W3

Thirty-nine-year-old Stuart Bensusan is at the helm of Think W3, an airport parking services and travel insurance provider. This London-based firm works with more than 3,000 independent travel agents and websites. The company has grown at an annual rate of 86 per cent with sales hitting £7.4m last year.

Bensusan says it’s been a tough ride to the top: “In the first year, I worked 18 hours a day, seven days a week – including Christmas Day and Boxing Day.” He still puts in the hours, and for three days each month, Bensusan leaves his proverbial ivory tower and works in the call centre, helping to monitor customer service.


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