Why does good management matter?
Good management practice is vital for any successful business. With a strong management strategy you can empower and motivate your staff to drive efficiencies throughout your organisation. While there’s no prescribed ‘right’ way to manage people, here are seven management principles which should be core to all good management structures:
1. Manage people as the situation dictates
Knowing your team means understanding what motivates and interests them and what they want of their careers. Knowing what drives people and drawing on their strengths really does achieve greater levels of ‘discretionary effort’. Different people need different styles of management and it is important to know how to handle every situation.
2. Learn how and when to let go
This is an important factor in the success of a motivated workforce and entails having the confidence to trust people, empower them and give them the independence to get on with the task entrusted to them.
3. Communicate clearly
Communicating the task and its objectives is empowering because it lets the person know what’s expected of them and the part they play. But communication is a two-way process and it is important to test understanding and confidence, and value the other in decision-making.
4. Motivate by recognising achievements
A simple ‘thank you’ shows to the person that what they have done is appreciated and celebrating major achievements builds team spirit.
5. Practice what you preach
Leading by example is essential to being a credible manager.
6. Give constructive feedback
This is essential if someone is to learn from his or her experiences and become better at what they do.
7. Communicate honestly
This means telling the truth and being consistent in what you say and to whom you say it. Telling things as they are, while being sensitive to the situation, ensures that people know where they stand.
Rosemary Mashford is HR specialist at Alliotts accountants in Guildford.
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