Business Technology

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8 ways bad IT can ruin your business

3 Mins

5. The wrong software

Consider your software requirements very carefully as software is crucial to business performance, and there is always a range to choose from. A graphic designer might need Adobe Photoshop and InDesign, while an accountant might need Sage. 

Make sure you research software and match against functionality needs. Sometimes startups simply rely on Office and try and get by when, in contrast, specialist software can be a game-changer for efficiency, growth and business performance. 

All sectors have their industry proven software so make sure you are aware of the best to suit your needs.

6. Misaligned goals for IT and business

IT is the skeleton and the blood flow of your business. If your IT provider or purchasing decisions do not allow for scaling up and growth you will regret it. This is relevant to your server network, your phone system, your software licences and your choices of general office hardware. 

Further to this – IT functionality needs to reflect perfectly and efficiently the desired functionality of the business. Sounds obvious but many companies don’t always realise how much better they could be performing with an intelligent IT strategy and implementation.

Read more from Richard Forsyth:

7. Lack of training
Having state of the art IT is only a good thing when people know how to use it properly. For example, it’s amazing that most people only use the mere basic functions of their work software when the software has vast capabilities. 

A tool only half used is therefore only half as useful. Invest in as little as a day’s training for any aspect of IT and employees will have a more rounded knowledge of the capabilities of their software, and their ability and performance may improve as a result.

8. Competitors have better systems 

This is especially important for customer-facing IT. If someone has a better CRM system than their competitor, it stands to reason they may have better, more competent customer interaction and therefore be more competitive as a business.

A special thank you for advice and information for this article to Adam Harling, director of Netitude, a managed IT services company based in the South West of the UK.

Richard Forsyth is the content manager at web specialist Varn Media

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