Day starts extremely well with notification from insurance company saying they absolutely repudiate the claim being made against us and we are to forward any further correspondence direct to them, unopened. 

Just fine by me – one strain I can well do without. Staff appraisals continue and are also going well. The new company values, which we introduced in the big upheaval at the start of the year to deep disinterest at the time, have caught serious hold. Staff are recognising the links between their performance of their jobs, their future and our nine values – commitment, excellence, success, service, accountability, dependability, teamwork, learning, community.  One interview to come later on for sales office job. It would be so nice if this worked out so I don’t have to start whole new round of interviewing – but must be careful not to let that thought cloud judgement. 

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