Heather Townsend
Author posts
3 simple reasons your company is failing to embrace social media

5 min read

9 classic mistakes when presenting

5 min read

Should I connect with my colleagues on LinkedIn?

2 min read

Seven reasons why clients aren't returning your calls

3 min read

How do I follow up without annoying my potential clients?

2 min read

Four ways to look stupid on LinkedIn

4 min read

How do I enter a room confidently?

2 min read

4 ways to generate more referrals from your network

5 min read

Four more ways to generate business on Twitter

2 min read

Seven ways to generate business on Twitter (part one)

3 min read

How to use LinkedIn groups to win business

4 min read

How to identify a "hot" prospect

3 min read

Six tips on perfecting your elevator pitch

3 min read

LinkedIn: How do I connect with people I don't know?

3 min read

7 tips to generate a consistent stream of referrals

7 min read

How to win business from networking: Have social capital

2 min read

How to win business from networking: Create your own brand

2 min read

How to win business from networking: Be visible

2 min read

How to win business from networking: Be credible

1 min read

Become FITTER at networking: Research

1 min read

Become FITTER at networking: Engage

1 min read

Become FITTER at networking: Turn social chat into business chat

1 min read

Become FITTER at networking: Target specific people

2 min read

Become FITTER at networking: Introduce yourself with impact

2 min read

Become FITTER at networking: Follow-up

3 min read

Why business owners need to think of both online and offline networking

5 min read

When meeting a foreigner, should you bow, kiss or shake?

5 min read

14 ways to generate more referrals via business networking (Part 2)

4 min read

14 ways to generate more referrals via business networking (Part 1)

3 min read

I've sorted out my LinkedIn profile. Now what?

3 min read

Are you just pumping out your message?

3 min read

Is LinkedIn a numbers game?

2 min read

Five things to think about when choosing a meeting place

3 min read

Five reasons why I won't refer you

2 min read

Adopting a niche reaps rewards for law firm

3 min read

Linkedin: What to put in your professional headline

3 min read

What would you do differently if you had to start again?

2 min read

I've written my social media policy, now what?

2 min read

What needs to go in your company's social media policy

2 min read

Who should write your company's social media policy?

3 min read

How important are your shoes?

2 min read

Why every company needs a social media policy

3 min read

Do you remember your first time?

2 min read

Are you cutting your nose off to spite your face?

3 min read

What can you learn from a beach toilet?

2 min read

Why every networker needs a pink car

3 min read

Seven ways to get your LinkedIn account suspended

2 min read

What to do when made redundant

7 min read

Is unsolicited feedback worth listening to?

3 min read

I bet you're making this mistake on LinkedIn...

2 min read

Five ways to almost certainly annoy people on LinkedIn

5 min read

What your customers really want...

3 min read

Why do you hate selling?

4 min read

How to keep a conversation going

2 min read

Five tips to stay motivated

3 min read

10 ways to boost your visibility on LinkedIn

1 min read

27 great conversation starters

2 min read

Eight ways to start networking online

3 min read

Should staff have access to social media at work?

4 min read

How to conduct a one-to-one meeting

4 min read

Seven tools to keep in touch

4 min read

People management: ask yourself the right question

4 min read

What are the ten best Twitter applications?

3 min read

Death - why you need to talk about it

6 min read

Five ways to improve business development

5 min read

Are you signing people up to your mailing list legally?

5 min read

How do you deal with a blagger?

2 min read

Three ways your personal skills impact your effectiveness

5 min read

12 tips to run a business while raising kids

8 min read

Seven ways you sabotage your networking

6 min read

The ultimate (but simple) guide to getting more Twitter followers

4 min read

35 ways to strengthen your personal brand

4 min read

How to get the most out of social networks

6 min read

Eight tips to increase your personal focus

4 min read

How to manage your company's dysfunctional star

4 min read

Six reasons why you're sabotaging your business (maybe)

4 min read

Four ideas to save email time

5 min read

How to work the room - again

9 min read

Seven ways to stop procrastinating

3 min read

16 tricks to win business through networking clubs

13 min read

Nine mistakes to avoid on your website

6 min read

Problem: "How can I recruit good staff quickly?"

3 min read

Problem: "How can I get my 'stuck' manager to change?"

3 min read

Eight ways to successfully work from home

5 min read

Eight more ways to improve your work/life balance

4 min read

Eight ways to improve your work/life balance

5 min read

18 places to indulge in face-to-face business networking

11 min read

Problem: "My staff aren't pro-active enough"

4 min read

Six ways to getting a LinkedIn recommendation

3 min read

Ten places to network when you have no time

3 min read

How to deliver an after dinner speech

5 min read

Ten tips to get your heaving inbox under control

4 min read

Eight tricks to maximise your social media productivity

6 min read

18 ways an agenda can improve your meetings

3 min read

Five tips to giving feedback

5 min read

How to make the right first impression

4 min read

How to market your business with a newsletter

7 min read

Five mistakes to avoid in your 60 second pitch

3 min read

Nine classic mistakes when presenting

6 min read

How to give the best handshake

3 min read