Hawke and Co recently reminded the business world how the importance of customer feedback and the risk of not managing things sensitively.
Whatever you might think of them, the power of online reviews cannot be ignored. Whether you’re a small e-tailer, an online giant, or a global blue-chip – online reviews have an impact.
It’s holiday season and that means one thing: Christmas presents. With the retail industry set to be caught in a whirlwind until the sales season is over, it is clear that this is an opportunity to really make your business stand out from the crowd. And one way of doing this is by harnessing the power of online reviews.