Are you an SME Culture Leader? The hunt for the best places to work is on
Company culture is important. It affects employee productivity, motivation, loyalty – and customers too, of course.
Chatbots can offer 24/7 customer care – but is the level of service up to scratch?
These days there are so many ways to stay connected to your customers, it can be hard to know where to start. Chatbots sound cool, but will they offer the right level of service?
Would you take your next holiday in virtual reality?
GP Management is used to organising unforgettable trips for its clients, but founder Jonny Dodge is dreaming big – could space tourism and VR getaways be next?
How did an amino acid enriched water drink get on Waitrose’s shelves?
Kris Ingham is the founder of Rejuvenation Water, a business specialising in flavoured water with added amino acids. Here, he tells us his business’ story.
Coca-Cola is Britain’s most popular logo – how can businesses use colour psychology to follow in their footsteps?
Creating a logo is one of the fun, creative parts of launching a new business – but what message are you sending out, and how do you create something that stands the test of time?
Small businesses share their highlights from the Amazon Academy in Newcastle
Three SME leaders tell us what they got out of attending the Amazon Academy in Newcastle, an event designed to help small businesses get savvy online.
The rise of ethical hacking and chasing down bug bounties
It is possible to make an ethical career out of being a hacker – and in fact the demand for these kinds of jobs is on the rise.
Take a break: 65% of business leaders admit to checking work emails on holiday
For small business owners, it can be hard to tear yourself away from your business – especially in the early days when you’re used to doing everything yourself.
Dappad: The clothing curation service helping men dress well
Erika Nilsson-Humphreys founded Dappad to help men dress well while making zero effort. Here, she tells us the story of her clothing curation brand.
Banking app Revolut joins the ranks of the crowdfunded unicorns
Revolut has joined brewery and pub chain BrewDog as a member of the crowdfunding platform Crowdcube’s “Unicorn Club”.
From Harry Potter tours to ghost walks and cheese crawls: The events company putting the magic back into discovering cities
SYC started off life as a Harry Potter walking tour company. Here, co-founder Ferry Hunt tells us how it expanded to include ghost tours and cheese crawls.
The Candypants story: How do you make a name for yourself in two industries at once?
Ray Chan, founder and owner of Candypants, launched his brand 10 years ago. Here, he explains how he is building his brand across two industries.