The UK’s great talent mismatch is hitting the technology sector particularly hard. While Intellect, the UK’s technology trade association, estimates that around 100,000 people are required to move into the digital sector each year, a worryingly small proportion of candidates has the combination of experience and knowledge that employers seek to drive their business into the future.
The increasing growth of mobile technologies presents many opportunities for ecommerce businesses, as well as sizeable hurdles.
At Lenstore, there is a motto: “make every customer happy, every time they order”. It means much more than simply building an outstanding customer services team. Any decision we make, in any department, has the potential to make or break our relationship with a customer.
Ever since customers started deserting high streets, and discovered that they can shop just as conveniently from their own living room or office desk, 'Amazon' has become a byword for 'fast and cheap'.
UK businesses are increasingly turning to the Cloud as a cost-effective, reliable and transformative means of improving operational performance. The advantages are clear. But there are pitfalls.