Telling the truth about SME life today

Nigel Shanahan

Nigel Shanahan

Nigel Shanahan is founder and chairman of customer engagement company Rant & Rave. He started the company in 2000 after having a miserable experience at a motorway service station and wishing he could tell the company how he felt. The company now works with over half of the FTSE enabling brands to create more meaningful relationships with customers and act on feedback.
Customer feedback
Rant & Rave chairman Nigel Shanahan made some big changes in 2017, driven by a desire to revolutionise customer

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