Why do brands ask for customer feedback months down the line?
Rant & Rave chairman Nigel Shanahan made some big changes in 2017, driven by a desire to revolutionise customer feedback to improve brand engagement.
Why I’m taking my business to the American market
Having founded Rant & Rave in 2000, Nigel Shanahan explains why now is the right time to to venture over the pond and embrace the American market.
One entrepreneur’s approach to solving the revolving door recruitment issue
Rant & Rave’s Nigel Shanahan is on one business mission – to create ravers for life and ensure his company does not have a single recruitment issue.
If you don’t foster innovation, another business will
To foster innovation is one of the key drivers of any successful business. What can be tricky however, is trying to find ways in which to do so.
Creating a “Freedom Friday” to stay ahead of the competition
Nigel Shananan explains how the creation of “Freedom Friday” at Rant & Rave helped create an environment for experimentation, including an Amazon tie-in.
Our hunt for a new CEO
In wanting to free himself up to be the creative driver of his business, Nigel Shanahan has been on the hunt for a new CEO – and shares some valuable tips.
This is the year of living brand values at my business
Rant & Rave founder Nigel Shanahan explains why he’s placing such an emphasis on brand values in 2017, touching on communication and trust.
Business learning as one year turns into a new one
New customer acquisition events and clients successes are great, but Nigel Shanahan is aware that he must take heed of valuable business learning points.
Why building a transparent company culture can drive staff engagement
Rant & Rave founder Nigel Shanahan explains why he places so much emphasis on transparency and staff engagement to build the right company culture.
Founders Diaries: Introducing Rant & Rave chairman Nigel Shanahan
Like many entrepreneurs before him, Nigel Shanahan used a personal frustration as the inspiration for Rant & Rave, now part of Founders Diaries.