Cut the bottom 10% of your clients to increase your profits
Why firing the bottom 10 per cent of your clients will actually increase your profits.
Why firing the bottom 10 per cent of your clients will actually increase your profits.
Your customers really do want to pay you more, says Peter Hill. You just don’t make it easy enough for them.
Pricing expert Peter Hill analyses the psychology of pricing items with a "9" – what works best? £9.99 or a round £10?