Rafael Cortes

Rafael Cortes is head of marketing at Foehn.

Why you need a digital vanguard to help your tech investment decisions
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By Rafael Cortes
Choosing a cloud communications provider that’s large enough to deliver and small enough to care
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By Rafael Cortes
Is it time to look for a new cloud phone system?
Is it time to move to a cloud phone system?
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By Rafael Cortes
Feature fatigue – How can this affect usability?
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By Rafael Cortes
Before you choose your next VoIP phone system, evaluate the provider first – it pays
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By Rafael Cortes
What is DevOps?
What is DevOps and why it’s important in your choice of phone system
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By Rafael Cortes
Open Source as a driver of VoIP communications innovation
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By Rafael Cortes
Choosing the right cloud phone systems provider in 2018
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By Rafael Cortes
Mind the Gap: Cloud communications technology contributes to business-IT alignment
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By Rafael Cortes
Should the IT manager be responsible for the cloud phone system?
Who should control your Cloud Phone System?
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By Rafael Cortes
Proper cloud phone system management can help restore work-life balance
Time for Change: How cloud phone system management can restore the work-life balance
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By Rafael Cortes
Map, measure, modernise: Key factors shaping the future of the contact centre
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By Rafael Cortes
Harnessing the power of contact centre automation for a positive customer experience 
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By Rafael Cortes
Automation is the way forward
Changing the rules of engagement: How automation is shaping the future of customer service
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By Rafael Cortes
Putting contact centre customer engagement within your reach
Putting customer engagement within the reach of your contact centre
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By Rafael Cortes
Why the simplicity of cloud phone systems is crucial to your business
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By Rafael Cortes
Keep it simple
Cloud phone systems: Making the complex simple
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By Rafael Cortes
Intelligent cloud communications and collaboration to impact business in 2017
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By Rafael Cortes
Take the smarter route to a cloud phone system and accelerate your business performance
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By Rafael Cortes
The journey to VoIP nirvana: When should I consider a cloud phone system?
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By Rafael Cortes
The journey to VoIP nirvana: Which VoIP phone system is best for your business?
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By Rafael Cortes
Customers still prefer to talk – don’t underestimate your voice communications
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By Rafael Cortes
Take control of your business with cloud phone systems
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By Rafael Cortes
Is it time to “insource” your phone system?
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By Rafael Cortes
More SMEs head skywards as cloud phone systems offer smarter ways to do business
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By Rafael Cortes
Overcoming growing pains with cloud telephony
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By Rafael Cortes
Unleash your company’s ability to scale swiftly with a cloud phone system
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By Rafael Cortes