Rafael Cortes
Rafael Cortes is head of marketing at Foehn.
Author posts
Why you need a digital vanguard to help your tech investment decisions

6 min read

Choosing a cloud communications provider that’s large enough to deliver and...

6 min read

Is it time to move to a cloud phone system?

6 min read

Feature fatigue - How can this affect usability?

6 min read

Before you choose your next VoIP phone system, evaluate the provider first –...

8 min read

What is DevOps and why it’s important in your choice of phone system

8 min read

Open Source as a driver of VoIP communications innovation

8 min read

Choosing the right cloud phone systems provider in 2018

10 min read

Mind the Gap: Cloud communications technology contributes to business-IT...

5 min read

Who should control your Cloud Phone System?

6 min read

Time for Change: How cloud phone system management can restore the work-life...

6 min read

Map, measure, modernise: Key factors shaping the future of the contact centre

9 min read

Harnessing the power of contact centre automation for a positive customer...

7 min read

Changing the rules of engagement: How automation is shaping the future of...

8 min read

Putting customer engagement within the reach of your contact centre

10 min read

Why the simplicity of cloud phone systems is crucial to your business

7 min read

Cloud phone systems: Making the complex simple

9 min read

Intelligent cloud communications and collaboration to impact business in 2017

8 min read

Take the smarter route to a cloud phone system and accelerate your business...

7 min read

The journey to VoIP nirvana: When should I consider a cloud phone system?

8 min read

The journey to VoIP nirvana: Which VoIP phone system is best for your business?

11 min read

Customers still prefer to talk – don’t underestimate your voice...

12 min read

Take control of your business with cloud phone systems

7 min read

Is it time to "insource" your phone system?

6 min read

More SMEs head skywards as cloud phone systems offer smarter ways to do...

7 min read

Overcoming growing pains with cloud telephony

6 min read

Unleash your company’s ability to scale swiftly with a cloud phone system

8 min read