As a small business you must give customers every opportunity to spend their money. Providing them with the easiest and most convenient methods to part with their hard earned cash will ultimately boost your bottom line.
We all want a workforce that is willing to go that extra mile to get the job done, who is fully bought in to what your business is trying to achieve and who loves coming to work every day. However, we all know this is easier said than done.
No one can blame your knee jerk reaction to sack the supplier when you’ve been let down. However that’s not always the best cause of action for your business.
As your company grows, you will realise that people – both staff and customers – make the business. So much so, you use the questions “Is it better for our customers Is it more efficient for us ” to decide every big business decision.
When you’re starting up, spending big is not an option. So, deciding where you need to invest your money and where you can save is important.
Five year plans used to be a recipe for running a business but Sean Blanks argues that today there is much more needed to have a plan.