We scoured Britain to find innovations that really did make the customer feel like royalty – original ideas, ingenuity of delivery and proof of effectiveness. We were awed by what we found.
We elected eight winners and eight highly commended companies, as well as crowning an overall Winner of Winners. From hairdressers and lingerie etailers, to hat makers and disability-friendly pubs, these 16 firms are truly the nation’s Customer Kings. Each one has done something exceptional to improve the way it interacts with customers. The Winner of Winners, Green Energy UK, stunned us with an entry unlike anything we’ve seen before – CEO Douglas Stewart will receive a £5,000 prize courtesy of Cisco. To find out which companies best serve their customers, and just how they do it – from an online back-up service that gives its customers “Korean endings”, to hats with a lifetime guarantee – download the PDF below.
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