Broadband nightmares: The data centre hoping to eradicate copper connections

(5)?What difficulties have you faced with it?

Choosing the right locations from which to route our leased lines from was an important decision. When businesses and individuals use a data centre, they are reliant on the service being accessible as and when they need it. Using multiple leased lines means we have safeguards in place to ensure that should an internet connection temporarily drop, there is a backup in place which means data held within the data centre can continue to be accessed.

(6)?Has the speed of it let you down?

Since we launched HA Hosting in 2008, I can honestly say we have never experienced any major problems with the speed of our internet connections. We spent time researching our options and meeting suppliers in order to understand different options which met our needs. We actively manage our capacity and add more connections as required.

If you are thinking of embracing cloud technology, it is vital to consider the speed of the broadband connection available to you. Slow connection speeds can result processes failing or lengthy waits. In most cases this is usually caused by a slow broadband connection. Home users can often experience problems with broadband when it’s being used for lots of different purposes: For example, streaming videos, watching television, playing games and downloading films at the same time can result in slow broadband speeds.

It’s worth remembering the speeds of broadband can differ enormously across the UK. Rural areas can experience particularly slow speeds.

(7)?How do you feel the service could be improved

The biggest problem in the UK is lack of access to fast internet access in all locations. This is often referred to as a rural problem but areas on the edges of cities can also be affected. Access to fast internet is now so important in everyday life that it should be treated as an essential wherever you are in the country. We need to let go of copper connections and replace them with end-to-end fibre.

Fibre connections are capable of achieving speeds of up to 10Gbps. The outdated copper cable network which is commonly used across the UK means that speeds are limited because of the infrastructure used to deliver the service. Fibre is the future. We need to embrace it across the board: It’s what countries like South Korea have done and why they consistently top the global chart for internet speeds and we are lagging behind.

(8)?What do you feel about the state of UK broadband

Speeds available in the UK are continually improving, but major investment in the way in which broadband is delivered must be a priority.

In recent years there have been a number of government-led initiatives designed to improve accessibility, however many rural communities continue to find themselves lagging behind as the money usually ends up with the existing big players who fail to solve the problem. Increasing the speed of broadband isn’t a straightforward process and one of the greatest problems affecting the delivery of high-speed broadband connections is the UK’s outdated copper-based telephone cable network which is used to provide the service.

BT needs to speed up its rollout of fibre or step aside and let smaller more agile companies take the reins.

Elsewhere, while it isn’t a solution to the UK’s broadband woes, the president of the European commission, Jean-Claude Juncker, has set out plans that could at least make it easier to do business on the go.

This article is part of our Real Business Broadband campaign, which seeks to provide a mouthpiece for business leaders to vocalise the broadband issues preventing their businesses from reaching full potential. We d love to hear your take on the debate and where you think the UK needs to make drastic changes. Get in touch via email ( or join in on the action using #rbBroadband.

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