The departments have analysed the reasons for their under-performance and solutions have been found and are being applied, so there is every reason to assume that achievement levels will soar. Even arriving today, the atmosphere on the shop floor was greatly improved, more positive, less stressed. I really do believe, all of a sudden, that there is good chance it could all come right!
Meanwhile, to add an extra bit of sparkle to the day, Second-in-Charge and I spent some time with the cabinet makers, tweaking prototypes of the new brochure designs. It is one of the most exciting jobs. Seeing designs come alive is like giving birth (but painless).
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