Coping with travel disruptions – how you can keep your workforce going

The adoption of cloud computing has been a critical turning point in unlocking employee productivity regardless of time or place. IT has never been more accessible, much to the concern of the IT department thanks to a rise in so-called Shadow IT (IT purchases without the CIO’s knowledge through other departmental budgets). 

Laudable though it is for staff to take advantage of cloud services to boost personal and departmental productivity they stand to achieve something of an own goal if circumventing the CIO means introducing risks to data security and availability planning. 

Cloud hangovers

Unsurprising then that some have ended up with Cloud Hangovers. Our research found that each UK organisation pays an average of £200k per year to ensure cloud services run effectively AND an additional £270k over the last five years on unforeseen costs, including spending on managing deployment and systems integration.

Hangover or not, UK businesses simply can’t escape cloud’s clear potential – our respondents saw increased agility (77 per cent), improved availability (67 per cent) and competitive advantage (43 per cent) as a result of their cloud development. 

Businesses need to think strategically about the IT used in their organisations – with the CIO and all board members maintaining regular contact with employees at the coalface, understanding their needs, challenges and investing in technologies to address those concerns.

Ultimately, an employee’s business contribution is not measured by their office presence, but in the results and value they supply – does the location from where these are achieved really matter?

Keith Tilley is executive vice president for global sales and customer services at Sungard Availability Services.

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