The figures from Regus show that 56 per cent of exporters have seen profits grow over the last year, compared to 46 per cent of those which are domestic-only. 63 per cent of international firms saw turnover grow, against 53 per cent of domestic businesses. A lot of exporters eschew a physical presence in their overseas markets in favour of using ecommerce or outsourcing distribution, but the research suggested that most companies say closeness to the customer is important for solving problems, improving customer satisfaction and safeguarding retention. Seven in 10 said an overseas presence helps to gain a better understanding of customers and markets. John Spencer, UK CEO at Regus comments: ?Amidst intensifying debate over Britain?s role in the EU, this research serves as a timely reminder of the importance of foreign trade links for business. ?Companies that export perform better than those that do not, whether that?s simply because they have a wider prospect base or because they are able to shift their focus to markets where demand for their products or services is growing.? Asked what support they most need for exporting from the Government, 60 per cent mentioned advice on legal and regulatory matters, 49 per cent said introductions to local business associations and 36 per cent said tax advice.
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