Every large company I’ve ever helped with productivity and time management has employees moaning about emails. Business owners across the country, whether the company is large or small all comment on emails, whether that’s good – or bad! Generally the complaints are about how they soak up time and prevent them from getting work done.
Sometimes it’s even worse: recently, a team that I was working with had become convinced that dealing with emails were their job, and that selling things on the phone was a distraction! Will the problem go away on its own? The other day, I was listening to a great presentation by a social media expert; he shared some research showing that the younger generation are sending fewer emails and use social media more. They can cut the communication down to 140 characters via Twitter and can file share using collaborative file sharing websites. Perhaps email is simply becoming an out of date technology?
- Check email only at scheduled times, and for a specified amount of time. For example, twice a day for 10-15 minutes works well. Don’t allow Outlook to synchronise, or just disconnect it until the next scheduled time. While you’re adjusting your Outlook settings, get rid of the distracting little flag that comes up when you’re working in another system which says “You’ve got email”.
- Unsubscribe to things, but be wary of doing so if it’s simply going to tell a spamming agency that they’ve found a real address. Make sure you receive only the things you really want to – and do – read.
- Reduce the amount of copied email (i.e. cc’d from colleagues) to only that which is essential. Do you really need to have lots of copy emails? Or are you simply becoming acontrol freak? Don’t you trust your colleagues?
- “Slash and burn” on your first pass through your inbox. Then use the second pass for replies and other follow-up actions.
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