McAleese set up the home improvement furnishings business in Dublin in 1983. These days, Sliderobes has 18 outlets and turnover of £15m.
Even after years of experience and with an exhaustive two-day recruitment process in place to sort the good from the bad, McAleese admits it’s tricky to identify exactly what makes a good owner-manager.
“You can’t set a prototype, all potential franchisees are different,” he says. “In the end it comes down to their ability to deliver according to the Sliderobes book of rules.”
McAleese says managers with a stake in the business are better than those who don’t. “They’re more motivated than employees,” he notes.Related articleFranchising entrepreneur’s mistakes made him millionsSelecting business franchise owners