We all know that having a good boss can truly change the life of an employee and provide them with the motivation and inspiration that they need to succeed.
As an employer, business owner, or manager, you are responsible for leading your employees to success and providing them with a safe and healthy work environment. It can be a lot of pressure to be a good boss, and there are many challenges involved with becoming a well-respected leader in the workplace.
In this article, we’ll look at some of the things that you can do to become the best boss you can be.
Know your employees
The first step in becoming a good boss is knowing your employees. You should know the name of each of your employees and what position they hold in the company. It’s important to know a brief background on their work history and what projects they are currently working on.
Knowing your employees is the only way to build up any sort of rapport with them. Make an effort to greet each of the employees as you arrive to work each day. If you have a big staff, this will show that you care about them and that you are taking notice of them. It’s also a good idea to have one-on-one meetings with your employees every now and then to touch base with them.
Lead by example
As a boss, you have a different position from all of your other employees, but you still have the opportunity and responsibility of leading by example. This means dressing appropriately, treating others with respect, prioritising getting projects done and arriving on time.
As a boss, you set the tone of the office, and employees will look to you to see what is acceptable and what is not. For example, if you spend the majority of the workday eating snacks at your desk and taking personal phone calls, your employees will think that it is okay for them to do the same.
Employee recognition and offering incentives is a fantastic way to up employee productivity while showing your appreciation for your employees’ hard work. Incentives can come in many different forms, including bonuses, monetary incentives, holidays, and prizes.
Incentives also encourage healthy competition and add excitement to the workplace atmosphere. Just ensure that all of the incentives you offer are fair and should be available to all employees working under the same job title.
Keep your temper in check
Every employee will make mistakes and mess up from time to time. But it is not going to help if you let your temper get the best of you. Screaming and shouting at your employees will not gain you their respect. In fact, employees may come to harbour contempt for you if you continuously give in to your temper. Instead, practice patience and handle situations with professionalism and be calm, even if they are highly frustrating for you.
Provide a safe and clean working environment
Your employees’ health and safety should be your top priority. Not only should the workspace be adequate, but it should also be comfortable. Even if you are not the owner of the business, it is up to you to ensure that your employees have everything they need to make their experience at work a safe one.
Your workplace needs to abide by all industry regulations and have the necessary HVAC systems to ensure that employees are working at decent temperatures and have access to clean, fresh air.
Do not overwork your employees
When it comes to the working day, you should encourage employees to take sufficient breaks. Not only will they thank you for it, but they’ll also probably be more productive if they have quality breaks between their work.
You should also be clued up on overtime working hours and ensure that all employee working hours are legal. Workloads should also be looked at realistically. Understand that employees have a life outside of the workplace, and they cannot be expected to do hours of work when they get home.
Offer additional training and upskilling
A great way to be a good boss, retain employees, and keep them motivated is to offer additional training and upskilling services for your employees. This keeps employees updating their skills, avoids them from getting bored, and increases levels of job fulfilment and satisfaction. A good boss wants to offer the best to their employees, and this means helping them improve their knowledge and skills.
Hire the best person for each role in the business
One of the biggest things that employees disrespect their bosses for is nepotism and favouritism. It will be very apparent if the people you are hiring and offering promotions to are your friends and connections and not the best people for the job. Ensure that everyone is offered equal opportunities and that you have a systemic interview and requirement program when hiring and promoting employees.
Employees should know exactly what is expected of them
Employees like structure and to know exactly what is expected of them. Therefore, you should clearly define employees’ roles within the business and what tasks they need to complete. Vague instructions often lead to confusion and mistakes. By setting out clear goals, tasks, and processes, your employees will feel secure in what is expected of them and be able to manage their time effectively.
Willing to be flexible
While it’s good to have a structured workplace with everyone knowing exactly what is expected of them, it is also important for good bosses to be flexible and adapt to unexpected situations. You should be able to think on your feet and come up with effective solutions that benefit everyone involved.
Deal with issues head-on
While it can sometimes seem more convenient to sweep certain workplace issues under the rug, employees respect a boss who deals with issues head-on and in a straightforward manner. You should have an effective system in place that you use to deal with issues. An HR rep should be able to assist you with any workplace issues that you are unsure how to deal with.
Treat employees with respect
As a boss, you want to be treated with respect, right? Well in order for you to be treated with respect, you’ll need to treat your employees with respect. This means being polite and professional at all times. Treating your employees with respect will also help them feel that they are appreciated, and they’ll be more likely to do the best at their jobs that they can. Never think that you are better than your employees just because you hold a higher position than them.
Do not take place in workplace gossip
Unfortunately, gossip in the workplace is a very common occurrence, and it can be very easy to get sucked into it without even realising it. It may seem harmless, but workplace gossip can be very hurtful when word gets back to those who have been gossiped about, and it can also make you seem incredibly unprofessional. Be very conscious of what you say, and make sure that you never speak poorly of any of your employees to other employees. It is also best not to get involved in your employees’ private lives.
Provide things to look forward to
Let’s face it, working a 9-5 or any job for that matter can become mundane and boring, and this can often cause employees to become complacent. A good boss should provide things and events to look forward to. There are many different ways you can do this. You could host team-building events, end-of-year parties, karaoke evenings, and more. Speak to your employees to see what type of things that they’d be interested in.
Be easy to talk to
As a boss, you need to be someone that your employees can turn to. Being easy to talk to is the first step. But what does it mean to be easy to talk to? Being communicative, understanding, and making eye contact are good ways to make even difficult conversations a lot easier to deal with. Ensure that your employees know that they can always talk to you or the HR rep if they prefer about any work-related issues that they may be experiencing.
Own up to your mistakes
Everyone makes mistakes, even bosses and managers. If you do not own up to your own mistakes, how can you expect the same from your employees? Own up to any mistakes that you may have made with an apology to your team. No need to dwell on it, and you can move on from there. If employees had to learn about this mistake, they might lose respect if they didn’t hear it from you first.
Have high expectations
Many people think that being a good boss means being well-liked and easy on your employees. But good bosses should also have high expectations of their employees. They should know what their employees are capable of and should push them to improve and better themselves. Employees will respect a boss that expects a lot from them, within reason, of course. Set goals for your employees and show your pride when they reach them.
Being highly organised is key to being a good leader. It prevents you from wasting your employees’ time and helps prevent you from being late and going overtime in meetings. Ensure that you have an effective way of keeping organised, whether that be a physical diary and to-do list or having an app on your phone that helps you keep on track. Being organised will set an example for your employees. You cannot expect organisation from your employees if you aren’t organised yourself.
Patience is key
Patience is a vital quality to have as a good boss, especially when dealing with new employees. Try putting yourself in your employee’s shoes. Learning an entirely new system and way of doing things can be very challenging, and employees are likely to learn faster and develop more confidence if you are patient with them and do not become irritable while dealing with new employees or showing current employees a new system.
As a boss, it is your duty to be very vigilant and show your presence in the workplace. An absent boss is one that doesn’t know what is going on in the workplace and who is unaware of any potential issues. Being vigilant allows you to spot issues before they get out of control and have a good idea of workplace dynamics. Vigilance means watching what employers are doing and listening to what they have to say.
Ask for employee opinions
Don’t assume that you know more than your employees do. Your employees are able to give you very valuable insight. For example, when launching any sort of new project, why not ask for the opinion of your employees before developing the entire concept yourself. This will indicate to your employees that you value their opinions and how the new project may affect your employees.
Perform employee fulfilment assessments
Employees may feel ashamed or embarrassed to voice their opinions, ideas or grievances. But employee fulfilment assessments will allow employees to speak about things anonymously if they wish to do so. Employees will appreciate this opportunity to voice their opinions, and you’ll be seen as a good boss because of it.
Every good leader needs good communication skills to deal with problems effectively. Communication skills can be difficult to develop if you aren’t naturally gifted with them, but it is definitely possible. Good communication skills and confidence go hand in hand. As a boss, you’ll often need to host meetings and deliver speeches, so you should be confident and comfortable speaking in front of large groups of people, as well as having one-on-one conversations with your employees.
Ready to become the best boss that you can be? For more insider business tips and tricks, read our variety of professional advice articles today!