Telling the truth about SME life today

How to be assertive

We both came away feeling much more focused on our goals and how to measure the consequences. Planning and setting goals come fairly easily to us both – but we’re pretty dire at explaining what will happen if those goals aren’t achieved.  

From now on, staff will have clear objectives set out, with timelines and a clear policy on what will happen if they don’t meet their goals. To do this task, I need to take better care of myself: worry over my son’s safety in the middle of Bangkok and continual high pressure at work has finally defeated my fairly robust health. Am thick with cold, eyes swollen so am squinting at monitor, coughing like a grampuss (what is a grampuss by the way – would anyone care to enlighten me ) and feeling as if I could fall asleep upright.

The shop floor is busy in a way it hasn’t been for a couple of years. The bulk of work for May is due to go out this week and everyone is working around the clock.

I’ve stressed that all this hard work will only pay off if everyone contributes their bit. There’s absolutely no point in paying out vast amounts of overtime if customers are let down at the end of it. But, as usual, the woodwork team is pulling rabbits out of hats, performing miracles and churning out work, while the spray shop is falling at the early fences. So sad that just a small handful of people can put everyone’s jobs at risk.



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